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Access & materials3 min read
What we need from you before launch
The full list of access and materials. Have it ready and the launch runs smoothly, without waiting.
Most delays in a website project don't come from the building — they come from waiting on access. Go through this list right at the start and it saves both sides weeks.
Essential
- Domain access — username and password for the control panel at your domain provider, or a contact who can make changes there.
- Text and content — a rough version is fine. It doesn't have to be perfect; we'll polish it together.
- Your logo in the best possible quality — ideally vector (
.svg,.ai,.eps), otherwise.pngwith a transparent background. - Photographs at original size — not downloaded from Facebook or sent over WhatsApp; those are far too small.
- Billing details and the contact information that should appear on the site.
Good to have
- Access to the existing website — if there's content on it you want to keep.
- Access to any analytics accounts you already have.
- Links to your social media profiles.
- Brand colours, fonts or a brand manual, if one exists.
- Two or three sites you like — and briefly, why.
Never send passwords in a plain email or over chat. Use a password manager with a shared link, or read the password to us over the phone. We're happy to suggest a safe method.
Missing something on the list? Not a problem. We can produce photography, copy and even a logo. Just tell us early so we can plan for it.