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Domain & DNS2 min read
Launching on a subdomain
When a subdomain (e.g. shop.yourcompany.com) is the right call, and what needs setting up.
A subdomain is an address that sits in front of your main domain — for example shop.yourcompany.com, booking.yourcompany.com or test.yourcompany.com. Your main site can keep running exactly where it runs today.
When a subdomain makes sense
- You want to test the new site live while the old one is still running.
- You're launching a separate project — a shop, a booking system, a campaign page.
- You have multiple language or regional versions handled separately.
What needs setting up
- 1Send us the exact subdomain name you want to use.
- 2We'll send you a single value — a CNAME record.
- 3In your domain's DNS settings add a new CNAME record, put just the first part in the name field (e.g.
shop) and our value in the value field. - 4Save and let us know. We'll issue the security certificate automatically.
Adding a subdomain doesn't touch your main site or your email in any way. It's the safest way to launch something with zero risk of downtime.
If the subdomain is only for testing, tell us — we'll configure it so search engines skip it and your test version never shows up in search results.