Your company mailbox and Gmail — what still works
During 2026 Google closed most of the routes that let an outside mailbox be plugged into Gmail. Here's where things stand and which route to take.
If you've used Gmail for years, it's only natural to want your company mailbox in there too. Until recently that could be done straight from Gmail on a computer — Google has now discontinued it. Below is what works today, what stopped, and which route to take so you're not redoing this in six months.
What works and what doesn't
| Route | Status |
|---|---|
| Gmail app on your phone (mailbox added) | Works — Google recommends this itself |
Mail in a browser at webmail.yourcompany.com | Works always, nothing to configure |
| A mail program — Outlook, Thunderbird, Mail | Works, see our other guides |
| Forwarding a copy of messages to Gmail | Works, we'll set it up for you |
| “Check mail from other accounts” in Gmail on a computer | Discontinued |
| “Send mail as” from the company address | Until January 2027, then it ends |
The recommended route — Gmail on your phone
The Gmail app can add a company mailbox properly, sending included. It works on Android and on the iPhone, and it's the one Gmail route Google itself still recommends going forward.
- 1Open the Gmail app and tap your profile picture in the top right.
- 2Choose Add another account and pick Other from the list.
- 3Enter your full company email address and tap Next.
- 4When the app asks for the account type, choose Personal (IMAP).
- 5Enter the mailbox password.
- 6For the incoming server enter
imap.hostcreators.sk, for the outgoingsmtp.hostcreators.sk. The username is your full email address in both. - 7Finish the wizard. The company mailbox appears alongside your personal one and you can switch between them.
On a computer
Here Gmail can no longer connect a company mailbox at all. You have two options, and both are more dependable than what Google discontinued:
- Open your mail in a browser at
webmail.yourcompany.com. Nothing to configure, just sign in. Bookmark it and it's one click away. - Set up a mail program — Outlook, Thunderbird or Mail on a Mac. We have separate guides for each and it takes about five minutes.
If you want everything in one inbox
There's one more option: having a copy of every message to your company address forwarded automatically into your Gmail. All your mail then sits in one place without any switching. Just let us know and we'll set it up.
Why did Google discontinue it?
Officially for security reasons — fetching outside mail over the older protocol meant Google had to hold on to your company mailbox password. Whatever the reason, the decision is final and it isn't coming back.
I set it up before the change. Do I need to do anything?
Not yet — yours keeps running until January 2027. We'd suggest not leaving it to the last minute and moving to one of the routes above sooner, otherwise your mail stops arriving at the least convenient possible moment.
Will I lose the emails already in Gmail?
No. Messages Gmail collected in the past stay there permanently. The change only affects fetching new mail from now on.
I've seen a browser add-on that claims to work around it.
Steer clear of those. To work at all they need your company mailbox password and full access to your mail. Google itself warns against them.